FAQ
Plain answers to common questions.
The MagaBox, setup, ordering, and support, answered straight.
The Box and Setup
The box and setting it up.
What is the MagaBox?
An Android-powered media box that brings streaming to your TV through one easy device.
What comes in the box?
The MagaBox, a remote, a power cord, and an HDMI cable. Everything you need to get started.
Does it work with any TV?
It works with any TV that has an HDMI input, which covers just about every modern television.
Do I need internet?
Yes. You will need a home internet connection. Connect by Wi-Fi or with an Ethernet cable.
Is it hard to set up?
No. Connect the HDMI cable, get online, and start. See How It Works for a full walkthrough.
Can I use a voice remote?
On compatible setups, yes. The remote pairs from an on-screen prompt in seconds.
How do I install apps?
Open the on-screen store, find the apps you want, and install them. They line up on your home screen.
What if it will not connect?
Check the HDMI input on your TV and your network password. Our How It Works and Videos and Support pages walk through the common fixes.
Ordering, Spares, and Support
Buying and getting help.
How much is the MagaBox?
The MagaBox is $250, and that price includes the box, remote, power cord, and HDMI cable.
What if I lose my remote?
You can order a replacement remote from our Accessories page. A remote already comes with every new MagaBox.
Do I need to buy cables separately?
No. The HDMI cable and power cord are already included with a new MagaBox. The Accessories page is there if you ever need a spare.
How do I reach support?
Call 239-244-7033 or email gboxguysales@gmail.com. A real person answers.
Where can I find setup help?
Start with How It Works for step-by-step setup, and Videos and Support for tutorials by category.
Still Stuck?
Ask a person.
Did not find your answer? We are happy to help.
- Call us. 239-244-7033, a real person answers.
- Email us. gboxguysales@gmail.com